Please contact us if you experience any issues with your order. We are flexible on returns and refund if there is a genuine reason for returning an item. However, any custom-made items that cannot be resold or restored are excluded from our return policy and will not be refunded. Please note that we may require photos and or other documents as proof for any defected items. We urge you to be 100% sure before placing any custom-made orders. Please reach out to discuss your project in advance. We are more than happy to help.
